We call AnswersAnywhere "The Single Source of Truth" because it provides field service technicians with a single source for all the information required while on site. In many companies, important servicing and technical data are often locked up in silos, making it difficult - impossible, even - for technicians to access it in the field. AnswersAnywhere captures this disparate information and delivers it in a mobilized, continuously optimized solution to the field service technicians’ mobile device of choice, giving them access to the knowledge they need, online or offline, anywhere in the world.
AnswersAnywhere is a Knowledge-as-a-Service solution that gives technicians instant access to installation manuals, safety bulletins, technical tips, service manuals, parts catalogues, fault-finding charts and in-house procedures.
typical reductions in time on site
average reduction in service costs
customer satisfaction based on ROI
By significantly improving the efficiency and effectiveness of your service technicians, they can complete more jobs per day and increase overall profit margins for your organization.
Having all the information your technicians need right at their fingertips ensures hassle-free repairs, allowing technicians to provide a higher standard of professional service for your customers.
Instant access to the technical and parts information your technicians need at the point of service means faster fixes, fewer incorrect part orders and fewer return visits.
December 15, 2017
October 02, 2017