Mind the Gap: Addressing the knowledge gap in the heating industry

Heating engineers need to know about a large number of boiler brands and models in order to do their jobs efficiently. Long-serving engineers have historically built up parts knowledge and information over many years. But what happens when these experienced engineers retire, taking their valuable knowledge with them?

In the January 2018 issue of Installer magazine, Infomill's CEO Jonathan Ralphs discusses why using the right technology to address the "knowledge gap" in field service can save heating engineers time and effort, and make them more productive.

Read the article

Contact us to learn more about how PartsArena can increase efficiency and accuracy for heating engineers.