Celebrating 20 Years with Launch of Infomill Seattle Office
Infomill has come a long way from its humble beginnings in Derby, UK. So it seems especially fitting that on its 20th anniversary the company would announce the expansion of US operations with the opening of a new Infomill Seattle office in Washington. The office is located in the historical Pioneer district in the heart of the city, and will focus on providing innovative aftermarket support tools to field service technicians both in the US and globally.
All set for Stateside growth
With a pedigree of successful aftermarket information projects in Europe and Asia in HVAC, aerospace, mass transit, materials handling and other knowledge-critical sectors, this expansion will help Infomill further its brand stateside. Considered one of the leading tech cities in North America, Seattle seemed like the natural fit for the new location.
Focus on AnswersAnywhere for aftermarket service efficiencies
The US operation and the Infomill Seattle office will focus on the company’s solution AnswersAnywhere, the groundbreaking technology behind award-winning PartsArena Pro. AnswersAnywhere converts technical data, equipment diagrams and parts lists into an Intelligent Service Assistant that accelerates fault diagnosis, streamlines parts ordering and increases first time fix rates for aftermarket organizations.
VP of Marketing Lauren Slater will be heading up the Infomill Seattle office. Of the launch, she says: “This is an incredibly exciting time for Infomill. We have been gaining a lot of momentum in the states in the last few years and this move gives us the opportunity to provide even better support for our North American partners and clients”.
Jonathan Ralphs, CEO of Infomill added: “Infomill is experiencing an upsurge in enquiries as our technology and processes dovetail neatly into the efficiency gains that leading service organizations are demanding. We are determined to help maximize these gains for customers by actively cooperating with partners in the US and look forward to further expansion in this exciting market.”