SolarVista

Solarvista + PartsArena Pro

Revolutionising field service efficiencies with end-to-end field service software from Solarvista and PartsArena Pro.

Mobilising the Field Service Workforce

Solarvista is a leading supplier of Field Service & Workforce Management Software. Their desktop software and mobile apps are cloud-based, flexible and easy to use, allowing users to access the information they need anywhere, anytime.

Driving Efficiencies Through Integration

Solarvista recognized that service technicians need the right knowledge at their fingertips to make informed, accurate and quick decisions. By integrating with PartsArena Pro, Solarvista offers a surefire way for customers to increase their level of productivity significantly. In addition, they have also gained a differentiator that continues to give them a competitive advantage in field service management. 

 

Case Study: Improving Productivity for The Automobile Association (The AA)

Immediately after implementing the Solarvista and PartsArena Pro integration for their Home Services division The AA saw positive results, including 17% improvement in ‘First Time Fix’ rates, 20% reduction in contact centre calls and overall productivity improvement of 15%. "The project has delivered significant improvements to both ‘First and Second Time Fix’ rates, significant improvement to our engineers’ productivity, whilst also enabling our engineers to very quickly and accurately order parts and book their own return visits face-to-face with members via their mobile devices,” says Ash Cripps, Home Services Business Systems Manager. Learn more...

 

The AA

Ensuring End-to-End Job Management for the Field Service Industry

By integrating Solarvista and PartsArena Pro, users can access the latest interactive data and information from manufacturers and suppliers such as exploded diagrams, parts codes and manufacturer technical manuals whilst out in the field, facilitating a speedy and accurate parts search coupled with the ability to add parts lists to jobs for automated ordering. 

"The integration between Solarvista and PartsArena Pro supports our engineers in resolving our members’ home emergencies as effectively and quickly as possible; and more of them per day, whilst also delivering a world-class experience to our members."

Ash Cripps, Home Services Business Systems Manager, The AA plc

Get in touch to learn more about integrating PartsArena Pro with your existing field service management platform.